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  • Laddha Bhawan, 124, Maliyo k Bas , Power House Road, Sojat Road, Pali, Rajasthan, 306103
  • 8112259692
INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

We strive to ensure that our customers receive products that closely resemble the images displayed on our website pages. However, it’s important to note that due to limitations in photography, it can be challenging to capture the precise color of a product in a photo, and the actual color of a product may differ slightly from what is shown in our website images. We are committed to updating our website descriptions and images promptly as we become aware of significant variations in our products that our customers may find unsatisfactory.

Where can I view my sales receipt?

If you made a purchase on our website, you can typically find your sales receipt by logging into your account and checking your order history or confirmation email. If you are having trouble locating your receipt or have any other questions about your purchase, you can contact our customer service department for assistance. We will be happy to help you with any concerns you may have.

How can I return an item?

we’re here to help you with returns. Our return policy is [insert policy]. If you wish to return an item, please follow these steps:

  1. Check our return policy: Before you attempt to return an item, please review our return policy to ensure that you are eligible for a return and to understand the conditions and timeframe for returning the item.
  2. Contact us: If you are eligible for a return, please contact our customer service department to initiate the return process. Be prepared to provide information such as your order number and the reason for the return.
  3. Follow our instructions: We will provide you with instructions on how to return the item, including information about where to send it and any shipping labels or forms you will need to complete.
  4. Ship the item back: Pack the item carefully and ship it back to us according to our instructions. Please obtain a tracking number for the shipment so that you can confirm when we receive the item.
  5. Receive your refund or replacement: Once we receive and inspect the returned item, we will issue a refund or provide a replacement item as per our policies.
Will you restock items indicated as “out of stock?”

If an item is out of stock on our website, you can usually sign up for a notification when it becomes available again. You can also contact our customer service department to inquire about restocking or estimated availability of the item.

It’s also worth checking back periodically, as availability can change over time. If the item is a popular product that is in high demand, it may be restocked more quickly. However, if the item is discontinued or no longer being produced, we may not be able to restock it.

Where can I ship my order?

When placing an order on our website, you will be prompted to enter a shipping address during the checkout process. You can enter a shipping address that is different from your billing address if you need to ship the order to a different location.

Please make sure to double-check the shipping address before submitting your order to ensure that it is correct. Once an order is shipped, it may not be possible to change the shipping address.

If you have any questions or concerns about shipping or need assistance entering a shipping address, please contact our customer service department for assistance. We are always happy to help!

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