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Domestic Orders:

• Cod and Prepaid both available
• Free Shipping No Extra Delivery Charges
• We ship our products pan- India – to all cities, towns and villages

Payment Options:

• Both Cod Cash on delivery and Prepaid Online mode available via Upi /Debit/Credit cards

Shipment Delivery Time:

• All Orders are processed & Packed within 24/48 working Hours
• All Orders are Delivered Withing 2-7 working Days
• For remote areas you can except delays in Delivery Days
• Deliveries are made from 9am -8pm working days

Tracking of your orders:

• You can track the status and location of your products on our courier partners’ website through the tracking code that will be provided to you via mail as well as SMS and Whatsapp

Order Cancellation:

• Orders once shipped cannot be canceled

Return /Refund/Exchange

• In case if order is Damage you can mail us or call on Customer Helpline to get replacement with new fresh item

Out-of-Stock Products

• kojagari Online Store will always try to update the product inventory and make minimum chances of getting the product out of stock.
• You can opt for the ‘Notify Me’ option if find any of your favorite products out of stock.
• If the ordered product went out of stock, we will contact you at the earliest & will dispatch the shipment as early as possible. However, hold orders may get delayed in delivery.

SHIPPING POLICY:

• All Domestic orders are shipped from our New Delhi warehouse and will take their respective time in delivery.
• Worldly Goods are required to be signed for at the time of delivery. If the consignee is not physically available at the time of delivery then please suggest any alternate person i.e. neighbor, family member, friend, colleague, etc. However, kojagari is not responsible for the goods signed by any alternate person.
• kojagari Online is not responsible for any damage after delivery.
• For any complaint related to damage & shortage needs to be reported within 3 days after delivery.
• Shipping and handling rates may vary based on product, packaging, size, volume, type, and other considerations. The final shipping and handling charges are given at the time of check out and the consignee will know about the costs before making payments.
• Goods may move or shift whilst in transit – products may shift to one side, stoppers may stick to the top lid, and items may move within gift boxes. Returns will not be accepted in any of these cases where the issue is due to movements in transit.